In a previous post, “Why Pilot an Enterprise SaaS?“, I noted several key outcomes that support successful software as a service (SaaS) deployment. Once piloting is completed, it’s important to take the learnings from that experience and include them in your deployment plan. Successful deployment depends on a well-planned set of activities rolled out within a short period. We at Humantech call our deployment the ‘The 100-day March.’
The 100-day March reflects our Learn–Do–Manage approach by combining online ergonomics training, job assessments and solution tools, job improvement events, and process management tools. By design, the 100-day period includes all the necessary training, deployment, monitoring, and management systems of the ergonomics process at a single site. The result of this march is a fully functional, site-level ergonomics improvement process that drives improvement at that site and contributes to the overall goals of the larger enterprise.
From my experience, the 100-day March produces three key upshots that support deployment of an ergonomics improvement process:
Develop a team. A world-class ergonomics process is built on the buy-in and collective effort of your Ergonomics Team. Supporting the ongoing development of these Subject Matter Experts with a clear deployment plan will help ensure success of the ergonomics improvement process.
Build confidence through hands-on activity. The hands-on portion of skills training and the ongoing job improvement process takes the ergonomics team through a step-by-step approach of collecting all of the information necessary to effectively assess jobs, determine and make effective improvements, verify the effectiveness of each improvement, and record and track the implementation of all job/workstation improvements at each site.
Gain momentum through visible improvements. A tangible result of job improvement events and workshops are visible improvements to jobs and workstations. These ‘short-term wins’ ignite continued support for the process, and serve as a visual motivator to all team members that the process is producing positive results.