You probably know the answer to this question, but do you know the importance of a formal ergonomics process? Here are some key considerations:
Formal processes generally include defined roles and responsibilities for each team member. Employees know what is expected of them and are aware of deadlines, and managers know how to communicate this. Managers may send daily reminders, conduct team meetings, or organize group activities to keep the program in full swing.
In a lax process, participating in an ergonomics training course or completing a workplace assessment is optional. Chances are, an employee will not comply until after an issue occurs. Musculoskeletal disorder risks are caught earlier when participation is mandatory, so formal programs tend to be more effective.
In a formal process, conformance levels are higher. A manager is usually notified if an employee did not complete a requirement. Since the employee’s lack of participation likely affects the desired measures/metrics, the manager may need to take action to ensure compliance.
Formal processes tend to have more engaged employees. Since their concerns and issues are uncovered and addressed by management, they will begin to see that the program was designed to improve their well-being, and that it’s not just a “check-the-box” activity.