In this month’s installment of The Bottom Line, Certified Professional Ergonomist Blake McGowan shares the findings of a 2010 study on the impacts of ergonomics design on product quality. Check it out.
Ann-Christine Falck, Roland Örtengren and Dan Högberg (2010). The impact of poor assembly ergonomics on product quality: A cost–benefit analysis in car manufacturing. Human Factors and Ergonomics in Manufacturing & Service Industries, Volume 20, Issue 1, pages 24–41, January/February 2010.