Carol Heffernan, Director of Software as a Service (SaaS) Solutions, manages a team to develop and sustain Humantech’s Software as a Service product, The Humantech System®. She also leads summit events for enterprise-level client executives, managers, and employees.
Prior to this position, Carol led multi-day ergonomics training classes for plant ergonomics teams, engineers, management, and associates at domestic and international client sites. She also provided on-site consulting and managed client relationships and site-specific project work.
Carol received a Bachelor of Science degree in Industrial Engineering from State University of New York at Buffalo in Buffalo, NY; a Master of Science degree in Industrial Engineering from Pennsylvania State University in State College, PA; and a Master in Business Administration from State University of New York at Buffalo in Buffalo, NY. Carol has achieved recognition as a Certified Professional Ergonomist (CPE).